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NetIQ AppManager Enables Mentor Graphics to Achieve 99.998 Percent Uptime of its Worldwide Messaging Environment
Geographically Distributed Microsoft Exchange Infrastructure
Encompasses More Than 100 Severs in 25 Countries
SAN JOSE, Calif.—(BUSINESS WIRE)—April 13, 2004—
NetIQ Corp. (Nasdaq:NTIQ), a leading provider of Systems &
Security Management and Web Analytics solutions, today announced that
Mentor Graphics has achieved 99.998 percent uptime of its Microsoft
Exchange messaging environment after implementing NetIQ(R)
AppManager(R).
Mentor Graphics, a provider of electronic hardware and software
design solutions for board and chip manufacturers, implemented
AppManager in 2002 because it needed to assure the highest possible
performance and availability of its messaging infrastructure. The
company's mission-critical Exchange installation includes over 50
messaging and collaboration servers and spans 25 countries allowing up
to 4,500 users to communicate and collaborate. After evaluating
multiple management solutions, Mentor Graphics chose AppManager for
its consolidated user interface, granular and highly accurate
monitoring capabilities, detailed, customizable performance reports
and sophisticated root cause analysis.
"With AppManager's automated alerting and reporting features, we
are able to easily pinpoint problems as they begin to occur and
proactively take action to prevent Exchange outages anywhere on our
network," said Adam Fazio, senior exchange administrator at Mentor
Graphics. "We're required to give company management quarterly
infrastructure availability reports. Not only does AppManager's
reporting engine makes it easy to do that, but the performance and
availability results we're achieving make it a pleasure to report."
Fazio uses AppManager to closely monitor his Exchange environment,
which includes 15 authentication domains running Microsoft Windows NT
and Active Directory, over 40 Exchange 5.5 and Exchange 2003 servers
and multiple Web servers supporting Outlook Web Access via Microsoft
Internet Information Server. AppManager also allows Mentor Graphics to
monitor server hardware performance and availability, including hard
disk status, CPU utilization, and memory usage and disk space.
With an increasing use of Active Directory, Mentor Graphics is
also deploying AppManager to maintain the availability, security and
performance of that critical infrastructure component; having found
NetIQ's solution provided the greatest breadth of monitoring
capabilities.
In addition, Mentor Graphics regularly finds new uses for
AppManager. For example, some of the remote servers were having disk
space and performance issues but the root of the problems was unclear
until AppManager was installed each at location. The auto discovery
features of AppManager detected software vulnerabilities, which could
then be cleaned up to achieve increased network stability.
About NetIQ AppManager
NetIQ AppManager assures the performance and availability of
mission-critical servers and applications across Windows, Linux and
UNIX platforms through proactive monitoring, quick diagnostics and
problem resolution. It also helps optimize the utilization and
productivity of IT resources through advanced reporting, analysis and
automation. In addition to delivering the broadest and deepest
management view into the distributed IT infrastructure, AppManager
provides a robust architecture that is easy to use, quick to deploy
and capable of scaling to thousands of servers.
About NetIQ
NetIQ Corp. (Nasdaq:NTIQ) is a leading provider of Systems &
Security Management and Web Analytics solutions. Historically focused
on managing Windows-based applications, NetIQ now delivers
cross-platform solutions that enhance business performance resulting
in higher returns on infrastructure and Web investments. NetIQ
products are sold across all continents directly and through a network
of authorized NetIQ partners and resellers. The company is
headquartered in San Jose, Calif., with development and operational
personnel in Houston, Texas; Portland, Ore; Raleigh, N.C.; Bellevue,
Wash.; Galway, Ireland and Auckland, New Zealand. For more
information, please visit the company's Web site at www.netiq.com or
call (888) 323-6768.
NetIQ and AppManager are trademarks or registered trademarks of
NetIQ Corporation in the United States and other countries. All other
trademarks mentioned are the property of their respective owners.
Contact:
NetIQ Corp., San Jose
Liza Goldberg, 408-856-3073
liza.goldberg@netiq.com
or
Greg Klaben, 408-856-1894
greg.klaben@netiq.com
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